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A Few Frequent Questions
Q: I'm amazed that you offer so much, so fast, for so much less than any other University. How do you do it?
A: Phoenix State University is the leading ACCREDITED online trade school in the U.S. Because of our association with ETI (One of the world's largest LE/Military Distributors), we can offer far more to our students than just a great start. We simply don't stop until our grads are successful educationally AND financially!
Q: Do I need a PI License to become a Background Investigator?
A: There are many flavors of home and store based BI practices, but you do NOT need to be a licensed PI to do Background Checks in any State if you do it under a direct request from a client and have your PSU Certificate.
Q: I saw that some other schools offer "software links" with their programs, but they take almost a year and cost over $2,000 compared to your $99. How do you differ?
A: We've seen that ad too! First, that school is NOT accredited and is not even in the top 20 (PSU is NUMBER ONE). Your certificate will NOT be recognized by the trade, wholesalers, manufacturers, gateways, insurers or City and State business licensing departments from those other schools. The "software" they offer is just links to third party agency searches, which you don't even NEED with your PSU Certification. How do you spell rip off? Reality... PSU is the ONLY accredited online University with a BC program that offers grads proprietary scoring/software models, wholesale and gateway trade acceptance, and approval by all major insurers, agencies and database managers.
Q: I talked to one of your Graduate Investigators who said you're the only school that could get him gateway approval without brick and mortar. What is that about?
A: Because of our association with ETI and the major agencies, and due to being nationally accredited, your PSU Background Investigator Certificate allows you to open trade accounts WITHOUT needing to prove you have a physical store. This allows many of our grads to make $200,000 plus the first year with only a spare bedroom office and computer. PSU is the ONLY University that GUARANTEES trade acceptance without a brick and mortar store or proof of office lease.
Q: My gateway trade rep said I needed your Manager Certificate at a minimum due to State, not gateway regs. Do I have to take and pass (and pay for) the basic first even if I have enough computer and web experience to start at the Manager or Agency level?
A: If you buy the Agency course (for example), you GET the other two courses included for no additional money. Yes, you have to take them and pass the brief exams, but NO, not sequentially, you can do all three at once if you have the time. Agency students with good knowledge of web searches get their certificate between three weeks and three months, depending on how much time they put into it. However, the Basic certificate (to be honest) is accepted by 99% of gateways and licensing depts. and you can get it for under $100 and before your application is even finished. It compares to between $800 and $15,000 at other schools!
Q: Can I contact my advisor by phone?
A: Phoenix State University policy on phone contact is that resident (on campus) students are allowed phone contact, web (online) students must communicate by email. The reason for this is that your communications, progress, questions, etc. are logged and become part of your transcript, which keeps our accreditation (and your certificate/license) healthy. You also get only one instructor/ advisor to answer your questions with deep knowledge of the subject and your progress/situation, rather than some random operator at a phone bank in India or the Phillipines like many schools today.
Q: Does the $99 Background Investigator course require additional hidden expenses in required software or other materials before completion? What does my certificate say?
A: The Basic Certificate has your name and "Background Investigator" on the cert. NO, there are no additional or hidden charges, your purchase takes you right through your successful certificate, including shipping it 2 day Priority to you. We hear you, we know of one course being offered for $900 that then requires you to purchase over $2,800 in additional materials before they will send your certification or transcripts, and they are not even accredited! We have a Fortune 500 company behind us, and actually finance, lease and floorplan start ups, equipment and inventory for our grads, but do not require any additional purchases.
Q: I ordered the Agency course and LOVE it. I can't believe I can be certified this fast by an accredited program! You have saved my butt, because I was about to lose my State License without it. Quick question: I noticed a shipping charge, but I ordered the online course, what are you shipping?
A: Thank you! We hear from hundreds of State License applicants each week who have saved both their application and their business with their new PSU Certificate. The shipping charge you paid for is for shipment of your Certificate. Once you've completed your course, and give us the correct name, your certificate will read "John Doe, Background Investigator" (or Manager, Agency... etc.). Your Certificate is shipped Priority 2-3 day mail to your home or Paypal address. Any other school, insurer, employer, wholesaler, trade association, City, County or State Licensing agency, vendor, gateway, etc. who requests your transcript and validation of your Investigator status will receive that report at no additional cost to you, unlike many Universities who charge up to $100 for EACH transcript!
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